Tuesday, September 24, 2013

What Happens to Speaker Proposals?

I look at all of them.  I share them our editors and reporters who cover these industries as their beat and have an excellent pulse on the industry.  Our chairman sees them, and for some other conferences an advisory board helps to make selections.

Before I launch in on the process, a few important points to make:
·         The majority of the keynote/marquee speakers are invited.  They’re not typically pulled from submissions.
·         Programming an event is a fluid process, and the program itself is a work in progress for most of its life, so articulating hard and fast rules about submitting is tough.
·         The following isn't precisely what my other program development colleagues do, since they deal with their own markets and conference formats uniquely. But I'm confident in saying that they'd  agree with the majority of the sentiments here. 

Most of the proposals we receive aren't a good fit.  The topic isn't relevant.  The speaker doesn't have the right background.  The company isn't notable in any way.   When I find a proposal that has the seed of something good and just needs an adjustment—either it works better as a panel, needs a few more salient points, or needs another particular perspective—we’ll work with the submitter and a polished, relevant version of what was submitted will end up on the program.

Important note for submitters: Do your research.  In particular this applies to the PR agencies/reps who are trying to get their clients a speaking spot.  Our conference websites list our target audience. They even have a list of companies that have attended previously.  We’ll often include the previous year’s agenda.  Just glancing at this information will provide you with better footing before you go firing off a proposal or worse, sending me an email or calling me asking the very, very basic information about the conference because “my client” is interested in speaking.  I’m rarely told who the client is, and these days, I’m lucky if the person on the other end of the line remembers to leave me their full name. 

You know what sucks?  Sometimes the timing isn't right.  Meaning that you submitted a topic and the speaker was solid, but we've already got the topic covered.  Or perhaps you spoke on something similar at another of our payments conferences and we have a need to mix up the perspectives.  We’ll come back to you, I promise.  Also, speakers do cancel on us, so if you’re available, you’ll definitely get a call.

Good proposals start with relevancy.  Perhaps your topic is responding to a particular piece of significant legislation that impacts our audience.  Or it’s a panel featuring bankers who are sharing their various approaches to digital banking.   Because our conferences are annual, and geared toward pretty sharp professionals, working in mature markets, content matters.   This is central to our core mission at SourceMedia conferences.  Relevancy applies to the speaker as well.  The proposed speaker should be from a notable company with expertise and experience.  Our audience appreciates lessons learned, especially if they’re from a peer.

You’re from a vendor, or rep a vendor.
We steer clear of session ideas that focus on a single specific vendor’s technology.  Unless of course that technology is seriously disruptive or buzzworthy or innovative.  So, if someone from Square wanted to present at this conference, I’d respond, “Why yes, I think we might have a spot for you.”  But if it’s a technology that’s particularly mature, like a standard-issue fraud prevention solution, with the CEO of the company as the speaker, we’d pass and direct you to set up a booth in the exhibit hall.  This isn't a slight, because if you have technology to demonstrate, it’s best to show how the technology works and the exhibit hall is the ideal venue.  If attendees are sitting in front of you, expecting to be enlightened with some practical advice, they’re just going to resent your pitch.

You have a client you want to present with. 
Now we’re getting somewhere.   But this isn't necessarily your entrĂ©e onto the program. We want specific experiences represented by our target audience--banks.   Also, if your solution or message really isn't particularly groundbreaking or timely, we may pass.   Refer to the section above on relevance.

The other kind of effective co-presentation is an experienced industry analyst or consultant co-presenting with a client they’re working with on a specific project or initiative.  Very effective.


Is it too late to get on the program?
Sometimes.  Sometimes not.  I mean it when I say we might have a cancellation and something will open up. 

Is the program really full?
Yes, I’m not lying to you.  Usually we’ll have pending invites out and are just awaiting confirmation.

“Why did my competitor get on the program and I didn't??!!!!!”  or “We really should be on the program.” Or “Why don’t you like me?”

First, consider the criteria above.  Did you meet it?  Also, see the section on timing.  Sometimes it’s a bummer but it doesn't work out…this time.  We do conferences all the time.  It’ll be your turn. 

I've received calls and emails from people frustrated that their company or speaker was not selected. Some are just a little disappointed, others freak out.  I've had someone accuse me of “Not liking her,” for the reason why their company was not on the program.  I've had vendors say the only way they’ll sponsor is if they speak.

Listen, I realize that competition can be really tough.  And companies are looking for exposure to our audience—it’s wonderful to know that people value the events we create and the audience we draw. So, how do you keep the lines of communication open even if your submission wasn't chosen?   Offer to fill in should there be a cancellation.  Offer to be a resource to talk about the industry. This is part of our job. Keep us apprised of company developments even in the conference “off season.”  Let us know that you have experts that are available to speak on a certain range of topics. You might find yourself at the top of the list when we’re ready to plan the next event.


Wednesday, September 18, 2013

Speaker Tips: PowerPoint Kills....

....at least that's what the oft-used phrase "death by PowerPoint would suggest."

So, you know.  Don't do it.  We want our attendees to live.

I came across this bit of commentary: "It's Time to Replace PowerPoint".  It reminded me to post something about slide decks, and also because our deadline for presentations for our speakers is coming up.

We've all sat through enough bad PowerPoint presentations to understand its shortcomings.  And it's not necessarily with the technology, but rather how they're put together.  The perspective mentioned in the link above notes how visuals, dense charts and lengthy slide decks can get in the way of communicating effectively.  So tip no. 1 - be careful of all these.

I'm not an advocate of doing away with slides altogether.  Too many of our attendees come strictly to learn and make sure they have information to reference both during, and also once they leave the conference.  Tip no. 2 - Remember these people.

Engaging the audience is one of the best ways to get them to hear your message, or learn something from you.  We've had great speakers who don't use slides at all, or just use a bunch of great visual queues to help them illustrate their points.

Here's a nice, simple video on making good use of slides.



Tuesday, September 3, 2013

Chairman's Advice on How to Get the Most out of the Conference

Next month's issue of American Banker Magazine--also the Most Powerful Women in Banking edition-- will feature a section devoted to the conference.  It includes a Q&A with Oliver Wyman's Tony Hayes, the Forum's standing chairman.

Among other insights, he offers some advice about getting the most out of the conference.  Here's the Q&A excerpt.  Keep an eye out for the magazine, which will feature the entire Q&A.  When that comes out, I'll post the full interview here too.

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Question: What’s your best advice to people looking to get the most out of attending?

Tony: For the “old timers,” my advice would be to go to some sessions outside of your direct area of responsibility.  So, if you’re a debit card manager, go to some sessions in the prepaid, mobile payments or digital money tracks.  You’ll gain some new ideas and, in all probability, what’s happening in these areas will impact your card business soon enough.  Or, if you’re an ATM manager, try some sessions in prepaid (could ATMs dispense prepaid cards?) or see if retailers’ approach to choosing new locations could be useful as you select new sites.


I’d also encourage everyone to actively engage throughout the conference.  Like many things in life, the more you put in, the more you’ll get out of the experience.  Go to the Payments Innovation Day and learn about new companies and new technologies.  Go to the exhibit hall and meet the solution providers.  Interact with lots and lots of your peers, and learn from their experiences.  And have fun!

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